1. What is Ghadi?
Ghadi is a comprehensive fintech platform designed to help SMEs manage and optimize their cashflow. Our platform combines real-time financial monitoring, predictive analytics, and streamlined payment solutions to give SMEs complete visibility and control over their cashflow.
2. Who can benefit from using Ghadi?
Ghadi is designed for SMEs, from startups, scaleup up to mid-sized enterprises. Our platform is particularly valuable for SMEs that experience fluctuating cashflows, seasonal variations, or are looking to improve their financial forecasting and management.
3. How is Ghadi different from traditional accounting software?
Unlike traditional accounting software that focuses primarily on historical record-keeping, Ghadi provides forward-looking insights and predictive analytics. While accounting software tells you where your finances have been, Ghadi tells you where they’re going and helps you plan accordingly. Additionally, Ghadi integrates facilities processing and financial forecasting in one platform.
4. What languages does Ghadi support?
Currently, Ghadi is available in English and Arabic. We plan to expand our language offerings in the future based on user demand.
5. How do I create an account with Ghadi?
Creating an account is simple. Visit our website and click the “Sign Up” button. You’ll need to provide some basic information about your business, create login credentials, and verify your email address. From there, you’ll be guided through the setup process.
6. Is there a free trial available?
Yes, we offer a 14-day free to View the projected Cashflow Insights for three months (all payments acceptable through our payments gateway)
7. What subscription plans does Ghadi offer?
Ghadi offers several subscription options to fit different business needs:
- Freemium Plan: A 14-day free trial to explore Ghadi platform
- Basic Plan: 199 SR per month
- Advanced Plan: 299 SR per month
- Elite Plan: 499 SR per month (our most popular option)
8. What’s included in the Freemium Plan?
- Free / 14 days trial. Cashflow for three months
- Limited to integrated ERPs
- View-Only projected Cashflow Insights for three months
9. What features are included in the Basic Plan?
The Basic Plan costs 199 SR per month and includes:
- Manual Recording Availability
- View-Only Cashflow Insights for 12 months
- Not- Limited to integrated ERPs
10. What does the Advanced Plan offer?
The Basic Plan costs 199 SR per month and includes:
- Manual Recording Availability
- Recommendations to enhance the cashflow projected numbers manually for 12 months
- Not- Limited to integrated ERPs
11. What makes the Elite Plan your “Best Selling” option?
The Elite Plan (499 SR per month) is our most comprehensive package and includes:
- Manual Recording Availability
- Recommendations to enhance the cashflow projected numbers manually for 12 months.
- Lenders connection( Banks, Financial Institutions, Angel Investors) service.
- Not- Limited to integrated ERPs
12. Is there a discount for annual payment?
Yes, we are offering a 30% cash back when you choose annual billing for any of our paid plans. This discount is automatically applied during the checkout process when you select the annual payment option.
13. Are there any setup fees or hidden costs?
No, there are no setup fees or hidden costs. The subscription price includes all features listed for your chosen plan. The only additional costs would be for optional add-ons or if you exceed usage limits on certain features (which we’ll always notify you about in advance).
14. What payment methods do you accept?
We accept all types of payments methods are secured and acceptable through our payment gateway (credit cards, bank transfers, and digital payment methods like Apple Pay and Google Pay).
15. What information do I need to set up my Ghadi account?
Commercial Registration Number
Phone Number
Email Address
16. How long does it take to get set up?
Most SMEs can complete the basic setup within 30 minutes. However, for a more comprehensive setup including historical data import and customized forecasting parameters, it may take 1 hour. Our support team is available to assist with the setup process.
17. Do I need technical knowledge to use Ghadi?
No, Ghadi is designed to be user-friendly and intuitive, requiring no technical expertise. If you can use online banking, you can use Ghadi.
18. How does Ghadi’s cashflow forecasting work?
Ghadi uses a combination of historical financial data, recurring transaction patterns, and machine learning algorithms to predict future cashflows. Our platform analyzes your past financial behavior, scheduled payments, expected receivables, and seasonal trends to generate accurate cashflow forecasts.
19. Can Ghadi connect to my personal bank accounts?
No, Ghadi serves B2B businesses only, and it helps companies to get bank facilities in case of forecasted cash deficit.
20. Can I use Ghadi for both business and personal finances?
Ghadi is primarily designed for business use, our features and analytics are optimized for business cashflow management.
21. Does Ghadi handle multiple currencies?
Yes, Ghadi relies only database “ERPs” used for your operation. Therefore, currencies do not affect the projection of the cashflows.
22. Can I set up recurring invoices or payments?
Yes, you can set up recurring invoices and automatic payments for regular expenses or income streams. The system will also incorporate these recurring items into your cashflow forecasts.
23. How far into the future can Ghadi forecast my cashflow?
Our standard forecasting provides projections for up to 12 months, which we’ve found to be the sweet spot for accuracy and usefulness. However, Ghadi offers customized solutions for longer periods.
24. How secure is my financial data on Ghadi?
Ghadi employs bank-level security protocols, conducts regular security audits, and maintains strict compliance with international financial data security standards—with all data exclusively hosted within Saudi Arabian data centers. We never store your banking credentials, ensuring complete protection of your sensitive financial information.
25. Who can access my business’s financial information?
Only authorized users within your organization can access your financial information. You have complete control over user permissions and can limit access based on roles and responsibilities.
26. Does Ghadi sell my data to third parties?
Absolutely not. We do not sell, share, or distribute your data to any third parties. Your financial information is used solely for providing our services to you.
27. What happens to my data if I cancel my subscription?
If you cancel your subscription, you can export your data before closing your account. After account closure, data will be deleted immediately.
28. Is Ghadi compliant with financial regulations?
Yes, Ghadi complies with relevant financial regulations including data protection laws. We regularly update our compliance measures to stay current with regulatory changes.
29. How quickly are funds available after a customer pays an invoice?
Typically, Ghadi playing a broker role as we are responsible to connect and prepare a file accepted by the lender then the final approval will be subject to the lender. Usually, the process takes 2-3 months.
30. Can I change my subscription plan later?
Yes, you can upgrade or downgrade your subscription plan at any time. When upgrading, the new features are available immediately. When downgrading, the changes take effect at the start of your next billing cycle.
31. How is billing handled?
Billing occurs monthly or annually, depending on your chosen subscription plan. Annual subscribers receive a 30% discount compared to monthly billing.
32. How can I get help if I have questions or issues?
- We offer multiple support channels:
- website chat support during business hours
- Email support with 24-hour response time
- Knowledge base with tutorials and guides
- Webinars and training sessions for new users
33. Do you offer training for new users?
Yes, all new accounts receive a complimentary onboarding session with our customer success team. Additional training sessions can be scheduled as needed.
34. Is there a community forum for Ghadi users?
Yes, we maintain an active user community where you can connect with other Ghadi users, share best practices, and get peer-to-peer support.
35. Can Ghadi integrate with my existing software?
Ghadi integrates with pre announced ERPs. Visit our integrations page for a complete list of supported integrations.
36. How often is Ghadi updated with new features?
We release updates and new features regularly, typically on a monthly basis. Major feature releases are announced in advance, and all updates are automatically applied to your account.